Shipping and returns

Shipping Policy
Australia & New Zealand
Standard shipping is free for all orders within Australia and New Zealand.
Express shipping fees apply.
International Shipping
International orders are subject to additional shipping fees, calculated at checkout.
Carrier
All orders are shipped via Australia Post.
Fulfillment & Processing
We aim to ship all artwork within 2 weeks of purchase. Please note that processing times may vary depending on the size of the release and order volume. As a small studio, each order is carefully handled and fulfilled by hand to ensure quality.  All prints are made by Bells Fine art located in Geelong, Victoria.

 

Cancellation & Refund Policy
All limited edition print orders are made on demand and are therefore non-refundable and final sale. We do not accept exchanges or cancellations once an order has been placed.
If your artwork arrives damaged during shipping, please contact us at hello@candiceperese.com with your order details and photos of the damage, and we will assist you promptly.
Studio location: Surf Coast, Victoria, AUS
ABN: 32166726443

 

 

 

 

Privacy Policy
Last Updated: October 2025
At Candice Perese Studio(“we,” “our,” “us”), your privacy matters. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, make a purchase, or interact with us. By using our site, you agree to the practices described below.
Information We Collect: Personal information you provide: name, email, billing/shipping details and any information shared via forms or direct communication.
Automatically collected information: IP address, device and browser type, site usage data, and cookies.
How We Use Your Information: To process and fulfill orders, send transactional updates and marketing communications (with your consent), provide customer support, improve our website functionality and comply with legal obligations.
Sharing Your Information: We do not sell your personal data. We only share it with trusted third parties such as payment processors, shipping providers, strictly for order fulfillment and business operations.
Cookies: Our site uses cookies to improve browsing and analyze traffic. You may disable cookies in your browser, though some features may be limited.
Data : We retain your data only as long as necessary to fulfill orders or comply with legal requirements.
Your Rights: Depending on your location, you may request to access, correct, or delete your data, or opt out of marketing. Option to unsubscribe on all marketing emails.
Security: We take reasonable measures to protect your data, but cannot guarantee absolute security online. Please excercise caution.